Express Group
Business trainings & consulting
learning by doing technology


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Our Events - 2020
About Our Company
Briefly about us and our partners
Abbas Abbasov
General Manager
Express Group company has been actively working in the field of business trainings and consulting since 2007.

We have realized a lot of interesting projects for leading Azerbaijan and representative offices of large foreign companies.

We cooperate with the best local and foreign experts in the field of business that allows us to provide real and meaningful support to our clients and customers.
Our Foreign Partners
Leading experts in their areas
prof. Mikhail Kolontay
leadership, intangible motivation, strategic management, competitive strategy
Natalya Krasnova
people management, organizational development, business process optimization
Evgeny Kolotiloff
sales management, sales techniques & technologies in b2b market, tough negotiations
Alexander Kondratovich
negotiations, negotiating technologies, resolution of complicated negotiating situations
Vadim Bogdanov
project management, development and implementation of project offices
prof.Fred Ludolph
strategic management, business planning and controlling, financial management
Our Clients
Companies which trust us
Areas of our Expertise
We are always ready to share our knowledge, experience
and expertise with our clients in following areas
Strategic Mindset
Trainings & consultancy in the fields of
business development and competitiveness
Strategic Sessions
strategic seminars for senior and middle management
Design of Strategy
comprehensive company development plan for the next 3-5 years
Competitive Intelligence
special course for executives, marketing and sales experts
Product Management
training course on creating of new products and services
Customer Service
Audit and trainings in customer service excellency
Customer Service Fundamentals
training for all in customer service, front office and call center staff
Professional Dialogue with Client
training on how to make communication with client pleasant and efficient
How to Handle the Irate Customer
training of skills in complicated and unusual situations
Customer Service Management
special course for top managers and customer service managers
Medical Service
training course for administrative and medical staff
Restaurant Service
modular training program for waiters and managers
Service that Boosts Sales
special training course for sales consultants
Client's View on your Service
raining that lets you estimate your service level from your customers perspective
Professional Sales
Enhancement of the quality and quantity of bargains
through the learning of contemporary sales technologies
Effective Sales in B2B Market
special training course for corporate sales representatives
Effective B2C Sales Techniques
training course for sales consultants in retail sector
Time Management for Sales Persons
special time management training course for sales department representatives
Managing Sales in Crisis Times
seminar for executives and sales department managers
Business Psychology
Improving behavioral skills of employees
at all levels of the organization
Stress Management
training that will teach you how to manage the stressful situations
Conflict Management
training of skills for effective conflict resolution
Internal Customer
training on the basics of business ethics and communication at the workplace
Effective Teamwork
training that unites colleagues and teaches them collaborating
Leadership & Management
Evaluation, training and development of management staff
with the participation of experienced foreign experts
Leadership in 21st Century
special course for managers at all levels of organization
Change Management
training that will teach you how to implement changes quickly and effectively
Managing Team
training that will teach you how to motivate your team to achieve goals
Staff Management
special training for executives, HR directors and managers
Managing the Sales Department
training on how to organize the work of a professional sales department
Intangible Motivation of Staff
seminar on the ways of non-financial influence on employees
Advanced Management Skills
training of the key management skills that every effective leader needs
Crisis
Management
special course for executives and top management staff
Personal Effectiveness
Improving the employees' key individual skills and abilities through the special development program
Time Management
training of effective time management skills
Presentation Skills
special course for managers, sales persons and business coaches
Decision Making Techniques
training course for managers at all levels of organization
Effective Communication
training of effective interpersonal communication skills
Intellectual Teambuilding
Enhancing organizational team spirit through
the case competition learning format
Change Management
how should management act when organization needs changes?
Sales Management
what should management do if sales figures go down?
Service Management
how can management achieve and maintain high level of customer service?
Crisis management
what should management undertake when situation gets out of control?
Why us?
Six key facts about our company
Extensive training and consulting experience in various sectors of business
Highly qualified business trainers with a deep knowledge of industry features
Cooperation and exchange of experience
with leading foreign experts
Interactive format and up-to-date training methods and approaches
Follow-up and additional support after the completion of learning process
Providing trainings both in Azerbaijan and Russian languages
Our Clients about us
On behalf of Microsoft Azerbaijan, I'd like to express my appreciation of Express Group services and excellent efforts during our event for partners. We have received very positive feedbacks from participants regarding content of the training. I commend you on a job well done, and have no hesitation in recommending your services to others.
Sabina Parvizi
Marketing Manager at Microsoft Azerbaijan
I would like to express my gratitude for the high level of organization of working process of the strategic group during the preparation of our company's strategy for the years 2019-2021. Strategic group fully managed with all tasks, did so within the established deadlines and at very high standards.
Vladimir Solovyov
Member of the Supervisory Board of Ateshgah Insurance Group
We would like to express you our gratitude for the implementation of "Quality Service School" training project for the team of Toyota Center in Baku. Participants learned valuable information in very interesting, fascinating and professional manner.
Mustafa Abbasbeyli
General Manager of Toyota Center Baku
We express you our sincere gratitude for the excellent organization during the strategic session for the management staff of VTB Bank (Azerbaijan). I would like to emphasize very professional approach shown by your party.
Eugeny Kirin
Chairman of the Management Board of VTB Bank (Azerbaijan)
We are always at Your Service
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CONTACTS

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"Express Group" Trainings & Consulting
Azadlig avenue, 81 / 39
Baku, Azerbaijan
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